What DANA and QRIS Records Mean
Our Privacy Policy covers details you provide during account creation, including your contact details, verification responses and login activity. When you select DANA, OVO, GoPay or QRIS, we may receive a transaction reference, amount status and timing needed to match the wallet event to your account;
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we do not describe a wallet reference as permission to use unrelated personal data. Bank transfer and virtual account records can include the sending bank label, such as BCA, BRI, Mandiri or BNI, and the reconciliation reference. We retain only what supports account security, payment reconciliation,
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legal duties or a submitted support request. Where local law permits, you can ask us which records we hold and why. If a request conflicts with a legal duty or an unresolved account-security check, we explain the reason and the next step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
